AccuSport Vector Launch System Warranty Information

Limited Warranty (North America)

Thank you for purchasing AccuSport's Vector Launch System. We take pride in our product and are confident that the Vector Launch System will help grow your business, whether it is club fitting, retail, or instruction. We want to be able to provide you with the assurance that your system will provide you with years of service. Once we receive your Warranty Card your coverage will begin based upon your purchase date. The Warranty Card allows us to collect pertinent information regarding your Vector Launch System. Please take the time to read this warranty information and fill out the Warranty Card, or register online.

Why Must I Register My Vector Launch System?

AccuSport must receive your product Warranty Card to register your Vector Launch System. We will not service a Vector Launch System that has not been registered. Once we receive your Warranty Card your coverage will begin based on your purchase date. The Warranty Card allows us to collect pertinent information regarding your Vector Launch System.

How Do I Register My Vector Launch System?

You may register either through mail or via our website, www.accusport.com. The card is enclosed with your Vector Launch System and must be sent within 30 days of purchase. If you did not purchase from AccuSport, you must also mail or fax your receipt/invoice.

What Does This Warranty Cover?

Your warranty is active for two years from the date of purchase, provided your registered Vector Launch System is operated and maintained according to instructions furnished with the product. AccuSport, Inc. will pay for approved replacement parts and labor to correct defects in materials or workmanship to the Vector (the launch monitor portion of the Vector Launch System). This two year warranty period for replacement parts and labor also applies to the Modified Swingmate and Lazer used in conjunction with the Vector Launch System.

We offer a money back guarantee within 30 days of your purchase. If you are not satisfied with your registered Vector Launch System, you may return it for a full refund. If you purchased your Vector Launch System from an AccuSport Reseller, you must contact the reseller for a refund within the 30 day guarantee.

The thirty day money back guarantee also applies to the Lazer, Modified Swingmate, and Carrying Case used in conjunction with the Vector Launch System.

Our warranty includes Customer Support during regular business hours and weekend emergency support. We charge a small fee per incident for weekend support.

What Does This Warranty Not Cover?

We do not cover the Vector battery or any damage to the Firewire port.

We do not cover any computers sold with the Vector Launch System (we sell computers as a courtesy to our customers, and you should follow the computer manufacturer's warranty guidelines).

• Neglect, dropping or mechanical shocks
• Strikes from the golf club
• Shanked shots if you have failed to use the protective shield
• Opening the Vector
• Exposure to rain, extreme weather or excessive humidity
• Liquids entering the Vector
• Use of unapproved accessories in conjunction with the Vector Launch System

What Will Void the Warranty?

• Vector Launch System has not been registered within the 30 day timeframe
• The serial number or proof of the serial number is illegible
• The "Void" label is tampered with
• Vector Launch System is serviced by a facility not certified by AccuSport

For information on certified repair facilities, contact AccuSport at 866-759-3302.

If I send my Vector Launch System to AccuSport for Service, Who Pays for Shipping?

While the Vector Launch System is under warranty, you pay the shipping to us for repairs, and we pay the shipping back to you.

If your warranty has expired or become void, you pay shipping charges for your Vector Launch System both to and from AccuSport.

AccuSport is not responsible for International Customs fees or taxes. We recommend that international customers maintain copies of all shipping paperwork.

What is the Procedure for Having My Vector Launch System Repaired Under the Warranty?

There are two options for Vector Launch System repair under the warranty.

• You pay shipping to send your Vector Launch System to AccuSport for repair.
• We take 7 to 10 days to repair the Vector Launch System and return it to you.
• We pay shipping to return your Vector Launch System using 3 day delivery.

• The fee for a loaner Vector Launch System is $75 and includes next day delivery.
• We will ship the loaner Vector Launch System to you. You will return the malfunctioning Vector Launch System to us for repairs using the return shipping label provided (in the same box that the loaner Vector Launch System was sent).
• We repair your Vector Launch System and ship it to you. You will return the Loaner Vector Launch System to us using the return shipping label provided (in the same box that the Repaired Vector Launch System was sent).
• There is no fee other than the $75 Loaner Fee, unless you fail to return the Loaner Vector Launch System within 2 weeks of receipt.

What is the Procedure for Having My Vector Launch System Repaired if it is NOT under Warranty?

In the event that your warranty has lapsed and you have elected not to purchase an annual warranty (please see below), you may still follow one of the above two options (Option #1 - Repair, and Option #2 - Loaner & Repair). However, since your Vector Launch System unit is not under warranty, you will be responsible for the costs of the repair and the return shipping. AccuSport reserves the right to make repairs up to a total of $250 without notifying you (the customer) in advance.

Is the Warranty Transferable?

No. The warranty only applies to the original purchaser of the Vector Launch System. If a customer purchases a used Vector, he may send the Vector to us for recertification and may then purchase an AccuSport Vector warranty.

What Happens When my Warranty Expires / How Can I Purchase or Renew a Vector Warranty?

If your warranty expires, becomes void due to not registering your Vector, or if you purchase a used Vector, you may purchase an annual Vector Launch system warranty, at a cost of $315 per year. The following conditions apply:

• If you purchase your annual Vector warranty prior to the expiration of your initial two year warranty, you do not need to do anything (such as sending in your Vector Launch Monitor).
• If you purchase a used Vector Launch System, or if your warranty has lapsed, you must send your Vector Launch System to AccuSport for recertifying before the annual warranty takes effect.
• During the recertifying process, you are responsible for any necessary repairs or upgrades. AccuSport will notify you before you incur any charges.

Maintaining an annual Vector Launch System Warranty will allow you all of the repair benefits discussed above, as well as free software upgrades for as long as you maintain the annual warranty.

AccuSport maintains the right to modify the annual warranty costs as needed, upon sufficient notification to all annual warranty holders.

Customers may purchase an annual Vector Launch System warranty by contacting AccuSport Customer Service.

How Do I Receive Customer Support?

Free customer support during regular business hours

Monday - Friday 8:00 am to 5:00 pm

There is a $15 charge for each incident during the weekend

All times are Eastern Time Zone.

The lawyer required fineprint

General Disclaimer - REPAIR OR REPLACEMENT OF THE VECTOR LAUNCH SYSTEM, AS PROVIDED HEREIN, IS THE EXCLUSIVE REMEDY PROVIDED TO YOU AS THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED AND EXCEPT AS SET OUT HEREIN ALL REPRESENTATIONS, WARRANTIES, ENDORSEMENTS AND CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF TITLE OR NON-INFRINGEMENT AND ANY IMPLIED REPRESENTATIONS, WARRANTIES AND CONDITIONS OF FITNESS FOR A PURPOSE, MERCHANTABILITY, SATISFACTORY QUALITY, DURABILITY, OR ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE ARE HEREBY EXCLUDED, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY AND/OR QUALITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE AND/OR ANY IMPLIED WARRANTY OR CONDITION OF NONINFRINGEMENT. ACCUSPORT SHALL NOT IN ANY WAY BE LIABLE TO YOU AND YOU HEREBY WAIVE ANY INDIRECT, ECONOMIC, SPECIAL, COMMERCIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS OR A FAILURE TO REALIZE EXPECTED SAVINGS AND THE LIKE AND PERSONAL INJURY OR WRONGFUL DEATH DAMAGES) ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE VECTOR LAUNCH SYSTEM, EVEN IF ACCUSPORT IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION IS INTENDED TO APPLY AND DOES APPLY WITHOUT REGARD TO WHETHER SUCH DAMAGES ARE CLAIMED, ASSERTED OR BROUGHT IN AN ACTION OR CLAIM SOUNDING IN TORT (INCLUDING NEGLIGENCE) OR CONTRACT, OR UNDER WARRANTY, OR UNDER ANY OTHER LAW OR FORM OF ACTION. IN NO EVENT SHALL ACCUSPORT'S LIABILITY TO YOU OR TO ANY THIRD PARTY CLAIMING THROUGH YOU OR ON YOUR BEHALF EXCEED THE PURCHASE PRICE OF THE VECTOR LAUNCH SYSTEM YOU PURCHASED OR THE COST OF REPAIRING OR REPLACING THE VECTOR LAUNCH SYSTEM, WHICHEVER IS GREATER.

Limitation of Damages - In no event shall AccuSport be liable, whether in contract or tort (including negligence) for damages in excess of the purchase price of the Vector Launch System, or for any indirect, incidental, special or consequential damages of any kind, or loss of revenue or profits, loss of business, or other financial loss arising out of or in connection with the ability or inability to use the Vector Launch System, to the full extent these damages may be disclaimed by law.

Invalidity of Terms - If a provision of this Limited Warranty is held to be invalid or unenforceable, such invalidity or unenforceability shall not invalidate or render unenforceable the entire Limited Warranty, but rather (unless a failure of consideration would result there from) the Limited Warranty shall be construed as if not containing the particular invalid or unenforceable provision or provisions, and the rights and obligations of each party shall be construed and enforced accordingly.

Arbitration - If a claim under the foregoing warranties is not resolved to the owner's satisfaction, disputes relating to the scope, coverage or application of the foregoing warranties, or to the nature or amount of any compensation due hereunder, shall be submitted to binding arbitration under the terms and conditions then in effect of the American Arbitration Association or any successor thereto. The foregoing Arbitration requirement shall not apply to issues involving multiple owners of different properties, or issues related to the availability or determination of legal requirements of class action status. The costs of such Arbitration proceeding shall be borne by the party incurring them.